Frequently asked questions
What is LUMI?
LUMI is a pocket-sized probiotic mouth spray for fresh breath anytime — no water, no mirror, no mints. Alongside the sprays we make LUMI Fizz Tabs, chewable tablets that come in three formulas: V34 Whitening, Enamel Repair and Probiotic Fresh Breath.
How do I use it?
One or two sprays directly into the mouth, whenever you want to feel fresh. There is nothing to prepare and nothing to swallow, and the 20 ml bottle has a keychain clip so it travels with you.
Which flavor should I choose?
The spray comes in five flavors: Mint, Strawberry, Apple, Banana and Blueberry. Mint is the classic, with the clean cooling finish most people expect. The fruit flavors are lighter and less sharp, so pick one of those if strong mint is not for you.
Is it tested on animals?
No. LUMI is never tested on animals. Every batch is quality- and safety-tested before it leaves us, and none of that testing involves animals.
How much is shipping?
Shipping is free on orders over €25. Below that, the shipping cost is calculated and shown at checkout before you pay, so you always see it before you confirm your order.
Can I return my order?
Yes. You have a 14-day right of withdrawal on your order. The full terms and the withdrawal form are on our Right of Withdrawal page.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our customer service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at info@freshwithlumi.com
Other inquiries? Let's chat.
Please email us at info@freshwithlumi.com
